Boella, Michael. J. Human resource management in the hospitality industry / Michael. J. Boella & Steven Goss- Turner. - 9th ed. - New York : Routledgye, c 2013. - xv, 331 p. ; 24 cm. Includes index. shamme shamme ISBN: 978 0415 63254 6 Subjects--Topical Terms: Hospitality industry Dewey Class. No.: 338.4791 / B1 h