Mannan, M. A. Essentials of total quality management / M. A. Mannan ; Farhana Ferdousi - Dhaka : University Grands Commission of Bangladesh, 2007. - 233 p. : ills. ; 28 cm. 79 79 ISBN: 984-809-032-5 Subjects--Topical Terms: General management. Dewey Class. No.: 658.4013 / M32e